Drain Unblocking & Blocked Drains in Hertfordshire | JLP

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Drain Unblocking and Blocked Drains in Hertfordshire

Rated 5.0 on Google · Fully insured

Our team is based in Letchworth Garden City and clears blocked drains, sinks, toilets and outside gullies across Hertfordshire. This year that has meant blocked toilets and drains in homes across Letchworth, Baldock and the towns around them. We find what's causing the blockage, clear it and tell you how to stop it happening again.

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We reply to enquiries within 2 hours. Outside our opening hours, we reply as soon as we open.

1

We call or message you to ask what you can see.

2

We give you the earliest time we can be with you.

3

Our plumber explains the repair and agrees it with you before any work begins.

Open 7am to 9pm Monday to Friday, 7am to 7pm Saturday and Sunday.

Emergency drain unblocking

A drain backing up into the house, a toilet that rises every time it's flushed, or a manhole overflowing in the garden all need clearing quickly. Call us 7am to 9pm Monday to Friday or 7am to 7pm on Saturday and Sunday. We reply to enquiries within 2 hours and give you the earliest time we can be with you. A photo or short video on WhatsApp to 07719 056800 helps us bring the right kit.

While you wait

01

Stop using water. No flushing, showers, washing machine or dishwasher, because everything you send down has to go somewhere.

02

Leave the chemical cleaners alone. On a drain that's fully blocked they just sit in the pipe, can splash back when it's opened up, and can damage older pipes.

03

Keep people and pets away from any overflowing gully or manhole, and wash your hands well if you've touched dirty water.

How we clear a blocked drain

We match the method to the blockage. A build up close to a sink, a toilet or a gully can often be cleared by hand. Grease, silt or a blockage further down the line needs high pressure jetting, which scours the inside of the pipe clean instead of just punching a hole through. If a drain keeps blocking, a camera survey shows what's inside: a crack, a sunken joint or roots coming through. That way any repair goes in exactly the right place.

High Pressure Drain Jetting CCTV Drain Surveys Drain Repairs & Relining

Signs your drain is blocking

  • Sinks, baths or showers draining slower than they used to
  • Gurgling from plugholes or the toilet when water runs elsewhere
  • A bad smell from drains or outside gullies
  • Water rising in the toilet pan when it's flushed
  • Water or sewage pooling around an outside gully or manhole

Catching it at the slow stage is easier than waiting for it to stop altogether. Most blockages build up over weeks from fat, food, wipes, hair and soap. Wipes cause problems even when the packet says flushable.

Who is responsible for a blocked drain?

In England, a drain inside your property boundary that serves only your home is your responsibility. A drain that's shared with neighbours, or the pipe that runs from your boundary to the public sewer, is normally the responsibility of the local sewerage company. In Hertfordshire that's Anglian Water or Thames Water, depending on where you live. A camera survey shows exactly where a blockage is, which tells you whose pipe it's in. If it turns out to be the sewerage company's, we'll tell you so you can report it to them.

Blocked drain questions

Can you come out today for a blocked drain?
Call us within our opening hours and we'll give you the earliest time we can be with you. A drain that's backing up into the house goes to the front of the queue.
How do you clear a blocked drain?
It depends on what's causing it and where it is. Simple blockages near the surface can be cleared by hand. Grease and silt further down need high pressure water jetting. If it keeps coming back, we survey the drain with a camera to find out why before deciding on a repair.
Are chemical drain cleaners safe to use on a blocked drain?
On a slow drain they sometimes help a little. On a fully blocked one they can't reach the blockage, so they sit in the pipe, can splash back when it's opened up, and can damage older pipework. It's safer to stop using water and call us.
Can a drain smell even if it's still draining?
Yes. Fat and waste can build up on the inside of a pipe long before it blocks completely, and that build up is what smells. A smell, gurgling or slower draining is worth getting looked at before it turns into a full blockage.
Are blocked drains covered by home insurance?
It depends on your policy. Some home insurance includes cover for drains, and some people have a separate home emergency policy. Check your documents, or call your insurer before you book if you want to claim, because some insurers have their own process.
Do you clear blocked toilets too?
Yes. If the toilet itself is blocked we clear it, and if the problem is further down the drain we follow it there. Blocked Toilet Repairs

Google Reviews

What Our Customers Say

Rated 5.0 on Google

★★★★★
“Called JLP to fix a leak coming through the ceiling. Jack was very helpful and got a plumber to us very quickly who fixed the problem. Both the plumber and Jack offered advice on what to do next to dry out thr area and offered follow-up if needed.”
RachelPosted on Google
★★★★★
“Excellent service, after being let down by another plumber these guys stepped in big time. Jack and Gary made the process easy and I have no more leaks and they have been a great company to use. If I have anything I need doing in the future I will use them. Highly recommend.”
LauriePosted on Google
★★★★★
“JLP recently changed my kitchen tap in Letchworth, great service. Would highly recommend, reasonably priced aswell!”
Harry, LetchworthPosted on Google

Read our Google reviews

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